Isn’t it annoying when you are about to take a printout and you suddenly get a pop up that your Mac is unable to communicate with the Epson printer? It is most troublesome for users who got an important document to print. Although, most of the time, due to the slightest problem you face the ‘Epson printer offline mac’ issue.
There are common problems due to which your Epson printer keeps going offline mac. If your Epson printer is offline mac then this could be when your printer is turned off or the USB connection is somewhat loose. There are many ways to fix it. However, if things got out of your hand you can take professional help.
Steps To Fix Epson Printer Offline On Mac Issue
Try the step by step guide to fix Epson printer offline mac issue. These steps are tried & tested by our experts. Lets start them one by one.
Step1: Ruling out the obvious
We can start by eliminating the obvious fixes. We often tend to overlook these obvious steps. If you’re using a USB cable then you should check the connection between the Epson printer and your mac computer. Ensure that the USB cable is connected accurately on both ends.
Check if your Epson printer is displaying any error message or warning. It is possible that ink is dried up or the paper is jammed.
It is a good choice to restart your Epson printer even it seems to function correctly. Turn off your Epson printer. Turn on after 5 seconds.
Finally, you can reboot your Mac computer and see if this resolves the ‘Epson printer offline mac’ issue or not.
Step2: Resetting the Epson printer on Mac computer
This will remove your Epson printer from the Mac computer. After this, you can do a fresh start and connect your printer again to your Mac.
- To start the things, power up your Mac computer and click on the ‘Apple Menu’
- Click on the ‘System Preferences’ from the list.
- A few options will appear, look for and tap on the ‘Printers and Scanners’ from the list.
- Next, you need to right-click on your printer. After that, you must choose the ‘Reset Printing’ option.
- This will ask you to enter the User ID and password to apply the changes.
- At last, you can tap on the (+) icon to add your Epson printer once again.
Step3: Update the Epson printer drivers
This Issue randomly occurred due to outdated drivers installed. Go to the Epson printer support site and install the Epson drivers for your device. Enter the model number of your printer and select the option ‘download drivers for mac’. Once done, you can check the status of your device.
Step4: Reset the Epson Printer
Another way to troubleshoot the issue is by resetting your device. The restoration process depends upon the model number of your Epson printer. You can get an in-depth summary of the process on the user manual of your Epson device.
Take Help To Fix Epson Printer Offline On Mac Issue
These steps will get you to resolve the ‘Epson printer is offline mac’ issue. However, if the offline issue with your Epson printer is yet not resolved then you might need some professional help. You can call our technicians and get their help to resolve the Epson printer offline issue.